Research Article
Volume 3 Issue 1 - 2021
Truth App: Knowing the Role of the Family Health Support Unit and the Level of the Satisfaction of the Users
Marcela Medeiros de Araújo Lima*, Cleyton Cézar Souto Silva and Vilma Felipe Costa de Melo
Nova Esperança Medical School, Graduate Program in Family Health, João Pessoa, Paraíba, Brazil
*Corresponding Author: Marcela Medeiro de Araújo Lima, Nova Esperança Medical School, Graduate Program in Family Health, João Pessoa, Paraíba, Brazil.
Received: October 15, 2019; Published: December 30, 2020




Abstract

Introduction: The Family Health Support Unit (FHSU) is a health policy created by the Ministry of Health to support Family Health Strategy professionals to expand health care and management in Primary Care. Because it is relatively new, many users are still unaware of the right role of FHSU.

Objective: To build an application that assesses, through a quiz and a simple quiz, the population's level of knowledge of the right role of the FHSU team and the degree of user satisfaction.

Methods: This is methodological research under development that aimed to develop a technology in health. The steps that were performed for the production of the application were: justification of the theme, theoretical support, information gathering, systematic reading and textual analysis of the National Policy of Primary Care and the Primary Care notebook no.39 of the Ministry of Health; Application development.

Results: The application consists of two parts: the first consists of a quiz-shaped question and answer game that serves to check users' knowledge of how FHSC works, from terminology to service delivery. The expected answers that arise after the user answers the questions serve as a guide through access to necessary FHSC information, making the look of the proposal very educational. The second part checks the perception of the population and their degree of satisfaction through a questionnaire with simple questions present in the application itself, which will guide the services and then improve the work process. The final stage of the research is under development and consists of testing the application on the population to validate the technology.

Conclusion: The application can be used by users themselves and also by researchers active in management or health care. However, the validation of this study is expected so that future research can implement this product as an aid in the evaluation of the work process and also as a way of guiding the population.

Keywords: Knowledge; Satisfaction; Primary Health Care

References

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Citation: Marcela Medeiros de Araújo Lima., et al. “Truth App: Knowing the Role of the Family Health Support Unit and the Level of the Satisfaction of the Users”. EC Nursing and Healthcare 3.1(2021): 14-21.

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