Abstract

Background: Incident reporting is important aspect in patient’s safety, improvement and care. These improvements are done by learning from the incidents, near misses and preventing it from recurrence.

Aim: This study aimed to assess knowledge nurses perception about incident report at tertiary hospital on what to report in the reporting system and identify reasons for not reporting.

Methods: Convenience sampling method used requiring participants to complete the questionnaire pre and post teaching/awareness. Data was analysed with SPSS version 20. Descriptive and Pearson Chi Square was used to determine the association. 288 questionnaires returned pre-teaching/awareness and 284 questionnaires returned post teaching/awareness. There were 17 questions on nurse’s perception and 19 questions knowledge on incident reporting.

Results: Descriptive analysis showed 99.7% nurses knew this hospital have an incident reporting system and know how access the incident form (97.9%). 50% have filled an incident form and 7.3% filled it a month prior to the study. In this study 80.6% nurses knows whose responsibility it is to make the report, 78.8% are worried about disciplinary action and 76.7% feels once the case is discussed with the person involved nothing else need to be done. Pre-teaching/awareness finding showed that 43.06% nurses the knowledge on incident reporting. After 3 months of teaching and awareness the number increases to 67.61%. Work unit has significance association with incident reporting.

Conclusion: This study has showed that awareness to the system is important especially to all new nurses that join the organization. Therefore, incident reporting system should be included in the orientation program for all new nurses. Ward managers should play their role identifying knowledge deficits on incident reporting among their nurses and improving it.

Keywords: Incident Reporting; Nurses; Perception

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